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Protection of Personal Data

Processing of Personal Data

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  • We inform you, our customers, users of our websites, clients, and participants of our organized lectures, training sessions, workshops, mini-trainings, and conferences about the processing of personal data and privacy protection principles described below.

  • Our websites are not intended for children under 16 years of age. We do not process personal data of children under 16 years of age.

  • According to relevant legislation, we are not required to appoint a Data Protection Officer (DPO).

  • If you need any part of the text explained, advised on, or discuss further processing of your personal data, you can contact us at any time at the email address milos@provokace.cz

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Scope of Personal Data Processing

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We collect personal data when:

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  • You contact us through our websites

  • You register on our websites or in our application

  • You register for our lecture, training, workshop, mini-training, or conference

  • You participate in our lecture, training, workshop, mini-training, or conference

  • You subscribe to our newsletter

  • You send us a request for our services

  • You enter into a contract with us

  • You provide data to us via email, phone, or other means

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We process the following data:

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  • Name and surname or business name

  • Date of birth (only for our employees) or identification number and tax identification number

  • Telephone number

  • Email address

  • Postal address

  • Group or collective photographs taken at lectures, trainings, workshops, so-called mini-trainings, or conferences

  • IP address

  • Browser identification, operating system, and other information for traffic analysis

  • Cookies

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We do not collect or process any sensitive personal data such as health status, religion, or beliefs, etc.

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Who Has Access to Your Personal Data

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  • Primarily, we, or our employees, process your personal data. All individuals with access to your personal data are bound by confidentiality, and this obligation continues even after our mutual cooperation ends.

  • We carefully select our business partners to whom we entrust your data and who can ensure the technical and organizational security of your data to prevent unauthorized or accidental access or misuse. All our partners are not allowed to use the provided data for any other purposes than those for which we have made them available.

  • As data controllers, we authorize other entities, so-called processors, to process personal data. A processor is any entity that processes personal data for us and in the manner we specify. If your consent is required for processing, we only transfer data to processors if you have given consent. We only provide processors with the data they need to perform their services. The processors we use provide us with:​

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  • Server, web, and cloud services

    • Google, Inc. (Gsuite, Gmail)

    • Forpsi

  • Marketing services

    • Facebook Ireland Ltd.

  • Postal and courier services

    • Česká pošta a.s.

    • Slovenská pošta a.s.

    • Uloženka s.r.o.

  • Legal services

    • Viktor Košut

  • IT services (programming and server management)

    • Jiří Klusák

  • Accounting and administrative services

    • Svatava Procházková

  • Services of external trainers, consultants, and sales representatives

    • Erika Šálková

    • Martina Gregořicová

    • Pavel Kroupa

    • Ivo Klvaň

    • Marcela Rágulová

    • Jaroslav Charvát

    • Romana Trusinová

    • Ivana Gajdůšková

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Under certain precisely defined conditions, we are obliged to transfer some of your personal data to authorities such as the Czech Police or other bodies involved in criminal proceedings, including specialized units (ÚOOZ, Customs Administration, etc.) and other public authorities, based on valid legal regulations.

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How Long We Process Your Personal Data

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We process your personal data for as long as you use our services, or for the duration of the rights and obligations of the contract, and then for another 5 years due to a legitimate interest, in case of personal data provided through websites.

Regarding the above-mentioned period, we would like to point out that:

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  • The personal data necessary for providing the service or fulfilling all our obligations, whether arising from the contract with us or from generally binding legal regulations, must be processed regardless of your consent for the period specified by relevant legal regulations or in accordance with them, even after your consent has been withdrawn.

  • After the expiration of the period mentioned in paragraph 1 above, we may continue to process your personal data for the period necessary to fulfill archival obligations according to valid legal regulations (Accounting Act, Archiving and Records Management Act, Value Added Tax Act, laws regulating mandatory data retention, government regulations related to the obligation to retain personal data related to investigations or data necessary for legal proceedings). The needs for different types of personal data in the context of different services may vary, so the actual processing time may differ significantly;

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We may also process your personal data without your consent for the purpose of:

  • Providing services (fulfilling the contract between you and us, where the contract also includes the actual use of a specific service without the need to sign anything);

  • Fulfilling legal obligations that arise for us from generally binding legal regulations;

  • Processing necessary for our legitimate interests (e.g., direct marketing, ensuring the security of our websites).

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The possibility and legality of processing for these purposes arise directly from valid legal regulations, and your consent is not needed.

If we have notified you of a specific period for which we will retain personal data in a particular case, we will definitely not exceed it;

If you have given us consent to process personal data, we will never exceed the period that was stated when granting consent.

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Purposes of Processing and Their Legal Basis

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Contract Fulfillment

  • The data you provide are used to contact you back with a response to your requests, for the purposes of fulfilling the contract, processing your orders, for organizing and conducting our lectures, training sessions, workshops, mini-trainings, and conferences.

  • All personal data are processed in a lawful and transparent manner and are required only to the extent that is adequate, relevant, and necessary in relation to the purpose of processing.

  • Providing personal data for the purposes of fulfilling the contract and providing personal data for the purposes of responding to your inquiries or information you requested is our contractual requirement, and failure to provide them may result in not concluding a contract or not providing a response to your inquiries.

Newsletter (Consent)

  • We may use your email address, with your consent, to send you a regular newsletter to inform you about events and services we provide that, in our opinion, might interest you. Consent can be given through our websites, by email, or in writing at one of our training sessions.

  • You can refuse the processing of your personal data for the purpose of sending the newsletter at any time, and it will not affect our other mutual relationships. Simply click on the unsubscribe link in the received commercial communication or send us an email with the relevant request to the address from which you received the commercial communication.

Direct Marketing (Legitimate Interest)

  • If you become our customers, part of the processing of personal data may also include sending newsletters and commercial communications for the purpose of direct marketing. These will mainly contain invitations to new seminars, training sessions, workshops, mini-trainings, conferences, offers of follow-up training or services, special events, and discounts.

  • Direct marketing commercial communications will only be sent to an appropriate extent (usually once a month, a maximum of three times a month) and only if we legitimately believe that the offer might interest you.

  • You can refuse the processing of your personal data for the purpose of direct marketing at any time, and it will not affect our other mutual relationships. Simply click on the unsubscribe link in the received commercial communication or send us an email with the relevant request to the address from which you received the commercial communication.

  • The legal basis for such processing is our legitimate interest.

Photographs (Legitimate Interest)

  • We may use your photographs from our events to a reasonable extent for our promotion and increasing awareness of our company. However, photographs will always be processed only to the necessary extent and in a manner that will not be perceived negatively.

  • If you disagree with the publication of your photograph, please contact us at the email milos@provokace.cz. We will then not publish your photograph or remove it immediately.

  • The legal basis for such processing is our legitimate interest.

Traffic Analysis (Legitimate Interest)

  • For the analysis of traffic on our websites, cookies and other information are collected using the Google Analytics system and are used exclusively to improve existing services and for marketing purposes.

  • More information about Google Analytics can be found on the operator's website https://www.google.com/analytics/ and here https://cs.wikipedia.org/wiki/Google_Analytics

  • The legal basis for such processing is our legitimate interest.

Other Legal Obligations and Legitimate Interests

  • Personal data will be processed in the form of backups of our servers or as part of logging all actions for problem analysis and security.

  • An important method of further processing of your personal data is also their processing for accounting purposes. However, all these methods are absolutely necessary for our operation and related to the purposes mentioned earlier.

  • We may further use your personal data for our internal needs, particularly for monitoring your satisfaction, optimizing and improving the quality of services provided, developing new services, and reducing risks.

  • The legal basis for such processing is the fulfillment of legal obligations or our legitimate interest.

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Your Rights Arising from the Processing of Personal Data

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Right of Access

  • You can at any time request our confirmation as to whether your personal data is being processed or not, and if so, for what purposes, to what extent, to whom it is disclosed, how long we will process it, whether you have the right to rectification, deletion, restriction of processing or to object, where we obtained your personal data from and whether there is any automated decision-making, including profiling, based on your personal data.

  • You also have the right to obtain a copy of your personal data, with the first provision being free of charge. For subsequent provisions, we may request a reasonable fee to cover administrative costs, specifically 100 CZK.

Right to Rectification

  • You can ask us at any time to correct or complete your personal data if it is inaccurate or incomplete.

Right to Erasure

We must delete your personal data if:

  • They are no longer needed for the purposes for which they were collected or otherwise processed;

  • The processing is unlawful;

  • You object to the processing and there are no overriding legitimate grounds for the processing;

  • A legal obligation requires us to do so, or 

  • You have withdrawn your consent to processing.

Right to Restriction of Processing

  • Until we resolve any disputable issues regarding the processing of your personal data, we must not process your personal data in any way other than storing them, and possibly using them only with your consent or for the establishment, exercise, or defense of legal claims.

Right to Object

  • You can object to the processing of your personal data that we process for direct marketing purposes or due to a legitimate interest.

  • If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

  • In the case of an objection against processing due to a legitimate interest, this objection will be evaluated and we will then inform you whether it was upheld and we will no longer process your data, or if the objection was not justified and processing will continue. Nevertheless, processing will be limited while the objection is resolved.

Right to Data Portability

  • You have the right to receive your personal data, which concerns you and is processed automatically based on consent or a contract, in a structured, commonly used and machine-readable format, and the right to have this personal data transferred directly to another controller.

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Cookies

 

Our websites use cookies (small text files placed on your device) to provide websites and online services and to collect data. Details on the cookies used and how to disable them can be found in our Cookie Policy.

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Security and Reporting Security Incidents

 

We take great care of the security of your personal data and handle them fully in accordance with applicable laws, including the General Data Protection Regulation (GDPR). In processing personal data, we place great emphasis on technical and organizational security of the processed data.

 

All personal data in electronic form are stored in databases and systems, which are only accessible to persons who need to deal directly with personal data for the purposes stated in these principles, and only to the necessary extent. Access to these personal data is protected by a password and firewall. The security of personal data is regularly tested by us, and we continuously improve protection.

 

There is always a risk of leakage of your personal data or their misuse or loss. In our activities, we will do everything in our power to prevent such a security incident, in particular by ensuring our employees are trained and always using only reliable technical solutions.

 

However, if despite our best efforts a security incident occurs and this incident could pose a high risk to your rights and freedoms, we will inform you promptly via the provided email address and by publishing such information on our websites, including all necessary details.

 

As the controller of your personal data, we declare that we will process the data to the extent necessary to fulfill the specified purpose and only in accordance with the purpose for which they were collected.

 

Our employees and other physical or legal entities who process your personal data on the basis of a contract concluded with us are obliged to maintain confidentiality about your personal data, even after the end of the relevant contractual relationship.

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Supervisory Authority

 

Our activities are also supervised by the Office for Personal Data Protection, where you can file a complaint in case of your dissatisfaction. More information can be found on the office's website (www.uoou.cz).

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Contact

 

If you have any comments or complaints regarding personal data protection, a question for the person responsible for data protection in our company, or if you are exercising any of your rights, contact us at milos@provokace.cz - we will respond to your queries or comments within 30 days.

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Changes to Principles

 

Our personal data protection principles may be changed from time to time. We will not restrict your rights arising from these principles of personal data protection without your express consent.

 

All changes to the personal data protection principles will be published on this page. If there are significant changes, we will inform you by email.

 

We archive previous versions of these personal data protection principles for your future access.

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Effectiveness

 

These personal data protection principles come into effect on May 25, 2018.

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Byznys provokace s.r.o.

se sídlem U učiliště 1664/8b, Radotín, 153 00 Praha 5, IČ: 06901948, DIČ: CZ06901948, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 291000, zastoupená MgA. Milošem Maxou a MgA. Michalem Procházkou, jednateli.

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